SHIPPING POLICY
You'll like this . . . we're currently running a FREE SHIPPING promotion on orders over $65 . . . take advantage of our low prices and we'll pay the shipping when your order total is $65 or more! For orders less than $65, the UPS and/or U.S. Postal Service rates will be displayed prior to checkout. Our free shipping offer applies to all orders over $65 shipped to the contiguous 48 states. All orders that qualify for free shipping result in Howe reserving the right to choose the best method and carrier. In the event you wish to have a special request, there may be additional shipping fees.
PICK UP IN STORE OPTION
Please wait for your "Ready for pick-up" email before you arrive at our retail store. Orders can be picked up during retail store hours:
Monday - Friday 9:00 a.m. - 5:00 p.m.
Saturday 9:00 a.m. - 2:00 p.m.
No Sunday pick-ups available
Our retail store is located at:
629 West Main Street
Grove City, PA 16127
TOTAL DELIVERY TIME
We process, pack and ship out most orders within three business days. Once your order is shipped, the time it will take for your package to arrive is determined by your U.S. location.
WARM WEATHER SHIPPING
When ordering chocolate, the George Howe Company is not responsible for melted candy so please consider adding an Ice Pack to your order. We recommend one ice pack per two items ordered.
PRIVACY POLICY
Earning your trust is priority #1 at georgehowe.com. And we realize that when it comes to shopping for coffee, candy and nuts on the web, you have countless choices that are just clicks away. Which is why we have put in place security procedures ensuring that personal information you submit to us is never compromised. Also, we will NEVER sell, rent or lease any of your personal information to third parties for any reason. Our website does use cookies.
RETURN POLICY
We're a small company that places the highest priority on customer service and satisfaction. That's one of the reasons we've been in business for more than 90 years. Every order is handled by the same person with the utmost care and concern from the moment the order is placed until it's packed fresh and shipped to its destination. If, however, you are not satisfied with your order, please call us at 800-367-4693, ext. 240 or email us at webstore@georgehowe.com. While we are not able to accept the return of perishable items due to health regulations, we may replace the product or issue a refund. In all cases, please do not immediately throw away the product as you may be asked to submit pictures for our quality control staff. Thank you.
ALLERGY STATEMENT
Here it is: "These products were packaged in a facility that also processes Peanuts, Tree Nuts, Milk Products, Soy, Wheat, Eggs and Sesame." For more nutritional information please email dfreund@georgehowe.com.
For nutritional information please call 724 - 458 - 9410 ext. 220
PROPOSITION 65 WARNING FOR CALIFORNIA CONSUMERS on Coffee Items
WARNING: Consuming this product can expose you to chemicals including Acrylamide which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov/food
LOCATION
In the beautiful town of Grove City, PA, 60 miles north of Pittsburgh. Our mailing address is:
Howe Company
629 West Main Street
Grove City, PA 16127
Our retail store hours (at the above address) are:
Monday - Friday 9:00 a.m. - 5:00 p.m.
Saturday 9:00 am. - 2:00 p.m.
Closed Sunday
We can be reached by phone at 800-FOR-HOWE. That's 800-367-4693. All matters related to our web store, including placing an order, may be directed to extension 240 or you can send us an email to webstore@georgehowe.com.